FAQ's

Installation / update

Error: 'Could not create directory, Warning! Failed to move file'

Check your directory premissions:
'help' > 'System info' > 'Directory Permissions'
All least these folders should be writeable:

• administrator/components/
• administrator/language/en-GB/
• components/
• plugins/
• plugins/system/
• plugins/user/
• tmp/

You can also enable the FTP layer and try to install again.

Error: 'Path does not point to a valid folder' 'Could not find a Joomla! XML setup file' 'File...does not exist'

You are probably dealing with a corrupt download. Both Symantec and McAfee are known to corrupt downloads with certain settings. They can also corrupt the extensions send and received by email. So try this: go to the download area, disable the firewall/virusscanner, download the file, enable the firewall/virusscanner.

How to update?

1. Download the component.
   free- and trial-version
   pro-version
2. Install the component over the old component (no need to uninstall first).
   This will also install the 2 Redirect-on-Login plugins (system and user)

If you get an install error, there is probably a right issue with the files and folders. In that case, try installing with the FTP-layer enabled.

If the component installs well, but not the 2 plugins, you can install those seperately.

If you are updating from free- to trial-version, or trial- to pro-version, just install the new version over the old version.

All configuration and settings will remain in the database.

 

Do I lose my settings and configuration when updating or upgrading?

No. All configuration and settings will remain in the database.

If you are updating from free- to trial-version, or trial- to pro-version, just install the new version over the old version.

End faq

Configuration

I have blocked all backend access, now I can not login anymore. How to fix this?

1. Use FTP and rename this file:
   administrator/components/com_redirectonlogin/plugin_user/plugin_user.php
   This will disable all redirections and also the blocking of the access to /administrator.
2. Then login and change your settings. Make sure at least one super-administrator is not blocked.
3. Rename the file back to plugin_user.php

The redirect from another extension is used, not the redirect as set in Redirect-on-Login.

There are 2 things you can do:

1. Disable the redirection from the other extension, or disable that extension.
   Then only the redirects as set in Redirect-on-Login will be used.
2. In the plugin-manager, filter on 'user'-plugins and make sure the Redirect-on-Login user-plugin is first in order.
   Then the redirect as set in Redirect-on-Login will override the other extensions redirect. When redirect is set to 'normal' (in 'configuration' AND 'usergroup' or 'accesslevel' AND 'user') then the redirect as set in the other extension will be used.

The redirect goes to the profile page instead of the configured redirect.

You probably are redirecting to a (SEF) url which does not exist in Joomla. ROL redirects to the correct url (see in the adress-bar of your browser), but Joomla does not recognize the (SEF) url, and displays the default, which is the users profile page.

To solve this:

1. Create a menu-item or url to which you want to redirect
2. Go to the menu-item/url in your browser
3. Copy the url and paste as the url to redirect to in ROL

 

End faq

Pre/post sale

On how many website can I use the pro-version?

There is no limit. Use it on as many sites as you like.

What are the system requirements?

• Joomla 1.5/1.6/1.7 fully and correct installed
• PHP 5 or later
• cookies need to be enabled

Is the pro-version encrypted?

no.

Does the pro-version need Ioncube?

No. The pro version is un-encrypted and does not need Ioncube. Only the time-limited trial-version uses encryption.

Is there a trial-version available?

Yes. You can download the trial-version on the project page. You can use this extension unlimited on localhost. If used online it can be used for a few weeks.

The trial version need Ioncube to run on your server.

free-version pro-version, what is the difference?

With Redirect-on-Login you can set redirects for:

 

	free	pro
Frontend redirect on login
for all users	x	x
per usergroup (if user is assigned to 1 usergroup)	x	x
per usergroup (if user is assigned to more then 1 usergroup)		x
per accesslevel (if user is assigned to 1 accesslevel)	x	x
per accesslevel(if user is assigned to more then 1 accesslevel)		x
per user		x
Backend redirect on login
for all users		x
per usergroup (any number)		x
per user		x
Redirects on logout		x

	free	pro
Frontend redirect on login
for all users	x	x
per usergroup	x	x
per user		x
Backend redirect on login
for all users		x
per usergroup		x
per user		x
Redirects on logout		x

I purchased this extension, how to download?

After payment is confirmed you login and click in the right column on 'my extensions'. Then click on your purchase and download the files.

End faq